07:18 en route to pick up work colleague
c- car pool … with L
[ lunch outside ]
13:37 v- so good things at work
c- yeah, my forecasting …
v- proves interesting
c- when one merges with a company ten times one’s size
v- only good things can come of it
c- well, not all good. When an organization grows exponentially…
v- personal touch (may) be lost
13:39 v- biller
c- I know: I’m so pushy (billing joke)
c- is that a Ghostbusters joke?
v- no… maybe
13:40 c- what’s good is N’s partner
v- the other CEO
c- is teaching N to say “no”
v- and delegate
13:44 v- May I ask you a question?
c- I can always choose to not answer
v- what are you doing with this job?
c- it helps pay bills
v- oh, lord, I know
c- seriously? If anyone thinks it’s a dream job. Apologies N, but no.
V- (chuckles) I know
13:46 c- would I rather be doing something else? Yes … each day right before five I imagine this:
13:48 c- the good thing about today’s meeting is to confirm
v- your forecasting… I know
c- with the expansion, the new hires (anchors) (all good signs) … the squalor pay will go away and be replaced …
v- with serious pay
c- I lowballed myself
v- because your new
c- I have zero experience in this field
v- I know
c- there is no guarantee, of course, but it’s an assessment of my own
v- a judgment call.. I know
c- 🤷♀️ who knows
13:52 v- so you really don’t like this job
c- again, it’s not a dream job. Period. But the alternative? Working at what I love?
v- and working 80 hours
c- no benefits
v- no time off
c- at least with this job I can leave work at work. I had no expectation … and they gave me a company car within the first month… better job perks in the first month than I had for 18 years …
v- oh, I know
13:54 c- the healthcare industry will continue to be strong, especially in my sector …
v- love you … I know what you mean
c- I’m a numbers girl
v- oh, I know you are
c- and bottom line?
I HAVE NO OTHER OPTIONS
c- THEY GAVE ME A (paying) JOB WHEN NO ONE ELSE DID
C- do you sense the bitterness there? When I have had to face the reality of spending five years of my life on a Nothing?
c- yeah, the direction in my life these past five years?
don’t waste your life on a dream.
you always knew this.
dreams don’t Pay, bit even those where all you wished for was an answer.
no, but it’s put me in my place big time.
i have been faced with this reality:
the limelight people?
never were there for me.
they chose to redirect their attention …
to more limelight & $
instead of treating me like another human being
c- that’s not a life I ever wanted. For a reason.
Mall this experience has proven to me?
i was right no never seek it. Nor admire anyone in the limelight like an idol.
c- i’ve had five years of nothing to prove to me what type of people i’m dealing with.
18:06 c- I stand corrected. Thank goodness for social physics
v- and the bosses being out of the office
c- employee chitchat … we have not merged … but an organization ten times our size
v- is helping you out
c- sharing resources, guidance, etc? … another partner was brought on board
v- with no experience with what your company does
c- correction: he and his family was in healthcare, just not this sector…
v- alright …
c- for thirty years
v- successfully … got it… you like him
c- yes… imagine me in between the two of them at the end of the day
v- two different poles
c- we have … ORGANIZED CHAOS
V- haha, that’s Just perfect
c- we have the founder of the company on one end
v- she’s chaos
c- albeit a mostly good one… but, yes, MY head spins after meeting with her … so you know it’s bad
v- but in a good way
c- she knows her shit… she knows her company and business
v- but has too much on her plate
c- then there is new partner …
c- trying to order chaos
v- is not Easy
c- no,.. ok, time to make dinner
v- love you…
c- I like the new partner. Gems calm, methodical … N is all over the map and I feel like I have the necessary pieces … most of them, but she jumps from one thing to the next in an instant
v- she’s all over the map
c- I told the new partner : please, (if there are new hires) hire more detail-oriented people… because with this business?
If a name is misspelled
if someone adds a space or eliminates one, if there is something one number off, if someone is not thorough …
v- claims get rejected
c- and then the company doesn’t get paid, and our jobs get more difficult
v- trying to fix shit
C- I sat with N and we worked on just one patient … it took SO long … and I have hundreds of patients to “fix” … it’s mind boggling … and I try to just tackle what I can, prioritize, make note of what I notice is wrong
v- and move on
18:17 c- as soon as something is fixed enough, or if a case is too difficult. I have to put it on hold and move on to get SOMETHING accomplished …
v- but you.mre still making money
c- just with that one patient we were looking at … once claims are
c- after making the corrections (which have been left a mess for months …). The company will immediately recoop that money
v- and then some
18:19 c- so, the other billers and I are making progress
v- it’s just a long process
c- for now … N needed more staff
v- and this new partner
c- my guess? An investment … yes, and partnered
v- better than alone … agreed
18:20 v- so, today was good?
c- yes… “still not there yet”
v- but fixing shit
c- which is getting us to where we need to be. Yes.